Workday@Penn Training

Workday@Penn end user training provides faculty, staff, postdocs, and student workers with a learning experience tailored to their use of Workday. Those who hold defined security roles have required training. All Workday users are welcome to take self-service courses.

Four computer-based learning modules are the basis of the program for those who hold security roles requiring training. 


Robust roles held by Workday administrators require formal training and continuing education:

Contact Us

Penn Employee Solution Center
solutioncenter@upenn.edu or (215) 898-7372

Training FAQs

Welcome Workday Learning

Workday Learning replaced Knowledge Link throughout the University in March 2023. See the Workday Learning Guide for more information.
Training Delivery Methods
Delivery Method Description
Computer Based Learning (CBL) Online, self-paced learning webinars that range from 30 minutes to two hours
Office Hours Office Hours provide you the opportunity to work through live scenarios in Workday with a member of the Workday@Penn team. You will work directly with real data and automatic approval flows.
Webinar Wednesdays Workday administrators are invited to attend the live events or access the video recordings on-demand.